Support Department

Hours: M-F – 9:00am to 5:00pm CST

Welcome to the No Static Support Department!

We have been working hard to provide you with this online portal to help troubleshoot any issues you are having with your No Static AV System. 

We highly encourage anyone visiting this page to read through these guides and follow them step-by-step to regain functionality of your system prior to calling or scheduling a tech with No Static. 

Service Level Agreements (SLA) – NEW FOR 2023

As of 2023, all restaurants serviced by No Static must subscribe to a yearly SLA which includes various levels of benefits including, but not limited to, annual maintenance, discounted service call rates, and access to after-hours No Static Tech Support. 

Online Guides

No Music

Having trouble with your music playing? Click below for more information and steps you can take to get your music back on ASAP.

Menu Boards

Do you have digital menu boards that are not working correctly? Click here

Basic TV Troubleshooting

Have a TV with no picture and not sure where to start? Click below to review our documentation to get you up and running quickly. 

Control System

Not able to control your TVs or speakers? Start here…

Just Add Power Troubleshooting

Do you have a Just Add Power System and have TVs that are not working? This is the first thing you will want to try before scheduling a tech with us…

DIRECTV Troubleshooting

Having trouble with DIRECTV TV? Start here…..

Component Video Troubleshooting

Do you have an older component video system and you are having issue with your TVs. Don’t worry, we are here to help!

Self Help Powered by AI Coming Soon!!!

Online AI chat powered by OpenAI coming soon. Check back often…we should have this up in no time.

Still having issues? Submit your Support Request Here.